Mayer Fabrics reserves the right to set the terms on all accounts. Regular Terms are NET 30 days (date of invoice). We assess a late payment charge of 1 1/2% per month, 18% per annum, on past due accounts. To open an account we need the names and addresses of five trade references, your company bank name and account number, and state resale number. If credit is approved the applicant agrees to the following:
White product identification labels with black lettering are attached to each cut and roll of fabric shipped from our warehouse denoting the product number, pattern name and color and yardage amount. It is our policy to allow no credit if the terms of the Warning on this label are not adhered to.
Unless proper UPS or FedEx number given at time of ordering, non-sample shipments will incur a freight charge through Mayer's selected shipping partner. Customers will be charged at our freight rate in the most efficient, cost effective method for shipping. Unless otherwise noted, shipments in the continental United States will ship using UPS Ground or FedEx Ground or an equivalent. International shipments will ship at the customer's discretion or most efficient way.
Cancellations will only be accepted on orders placed within the prior 5 business days. Cancellations and or requests for returns after 5 business days will not be accepted.
Cancellations require written authorization. If your order has been cut, packaged, and is either ready for shipment or has left the premises, cancellation or refusal of a shipment will result in a cancellation fee. Cancellation of backordered goods must occur within 48 business hours of order acknowledgment or will be subject to a cancellation fee. Cancellation fees vary based on item and quantity. Contact your Sales Service Representative immediately if you require cancellation of an acknowledged order.
Returns require written authorization. Goods returned without written authorization will not be credited. All return requests must be made within 30 days of receipt of goods. Credit will not be issued unless the fabric received on our premises within 15 days from the date of written return authorization or said authorization is revoked.
Anything returned must be in saleable condition, uncut, and unprocessed. No returns will be accepted if the fabric is not rolled on a tube as originally shipped. Fabric must be appropriately packaged and protected. If the product arrived boxed, such as velvets or leather goods, it must be returned boxed. Mayer Fabrics or their shipper are not responsible for insufficient packaging. Return requests can be submitted to email@example.com
All returns must have our return authorization number on the shipping label.
Credit will be approved on authorized returns minus any restocking fees and freight. Original freight charges are not eligible for credit. Return freight can be scheduled using Customer's own freight forwarder.
A restocking fee will apply to all approved returns according to the following schedule:
* Roll Sizes vary by product type and pattern. Product specifications, including roll size, are available for download at mayerfabrics.com.
Mayer Fabrics cannot accept cancellations or returns of fabrics that have been cut to pattern, orders for fabrics that have been treated with any special finishes, such as flame proofing, acrylic backing, or stain repellent. No returns on special order fabric not regularly carried in stock.